Kumba is a (suite of business tools) one stop solution for F&B businesses that provides a complete online ordering and engagement solution for brands across channels.
Kumba
Re-Imagine Ordering
No wait. No hardware. No app download. A New Age. A New Way of Dining.
Our Services/Product
Digital Menu With Live Interface
Kumba digital menu enables customers to see an interactive, online and up-to-date menu from their mobile device, access special promotions, offers and much more. It also comes with your own dedicated live webspace and subdomain. A perfect place for you to showcase your brand, and for your customers to interact with it.
• Dine-in
• Take-out
• Delivery
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Handle ordering at your place, your own way. Either your staff can take orders or your customers can self-order directly from their table using their own device.
The self-ordering system is intuitive and easy to use. Customers can order and pay, or both, in under sixty seconds.
No more waiting for service staff to become available – even at peak times.
Ordering Module
Reservation & Waitlist
Keep track of your reservations and waitlist in real time using our easy-to-use reservation module, and offer your customers a great service.
Tables, table numbers, available seats, allocated and pending reservations/walk-ins; track them all in real time.
CRM
Kumba CRM module provides a bundle of features including feedback, loyalty program, analytics, re-engagement, marketing etc.​​
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Feedback
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Loyalty (Coming soon)
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Analytics (Coming soon)
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Re-engagement (SMS/ Email) (Coming soon)
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Multi-platform Marketing
POS Integrations
Kumba provides POS integrations so that the entire flow is smooth for you and you can get into it with minimal effort.
Your customers’ orders can go directly to the kitchen and payments can be updated directly into your POS, maximizing efficiency conveniently.
Features and Benefits
How Kumba Helps?
Boost Sales by Upto 30%
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Beautiful menu with images helps sell more
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Recommendations and suggested pairings help upsell
Boost Operational Efficiency by Upto 20%
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Instant ordering increases table turnover
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Staff save time
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Staff use extra time personalizing customer service
Know your customer
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Track customers and their culinary habits
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Connect with customers before, during, and after visits
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Collect easy feedback
Amplify Your Reach
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Collect customer information
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Automate targeted engagement
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Open up convenient online channels to order wherever customers find you
Improve Customer Experience
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Speed matters. Great customer experience drives repeat customers
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Customers can order, checkout and pay faster
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Let your servers wait on customers, not the other way around
Digitize Your F&B Space
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Immediately update information like your bio, menus, events, and offers
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Promote your brand both online or offline
Cloud Based Data Management
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​Anywhere, on any device, anytime
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No new equipment or software
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Track sales, update prices and place orders wherever you are
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Keep your data safe on the cloud
Multiple Segments
