Kumba is a (suite of business tools) one stop solution for F&B businesses that provides a complete online ordering and engagement solution for brands across channels.

Kumba

Re-Imagine Ordering

No wait. No hardware. No app download. A New Age. A New Way of Dining.

 

Our Services/Product

Digital Menu With Live Interface

Kumba digital menu enables customers to see an interactive, online and up-to-date menu from their mobile device, access special promotions, offers and much more. It also comes with your own dedicated live webspace and subdomain. A perfect place for you to showcase your brand, and for your customers to interact with it.

• Dine-in
• Take-out
• Delivery

Handle ordering at your place, your own way. Either your staff can take orders or your customers can self-order directly from their table using their own device.

The self-ordering system is intuitive and easy to use. Customers can order and pay, or both, in under sixty seconds.

No more waiting for service staff to become available – even at peak times.

Ordering Module

Reservation & Waitlist

Keep track of your reservations and waitlist in real time using our easy-to-use reservation module, and offer your customers a great service. 

Tables, table numbers, available seats, allocated and pending reservations/walk-ins; track them all in real time.

CRM

Kumba CRM module provides a bundle of features including feedback, loyalty program, analytics, re-engagement, marketing etc.​​

  1. Feedback

  2. Loyalty (Coming soon)

  3. Analytics (Coming soon)

  4. Re-engagement (SMS/ Email) (Coming soon)

  5. Multi-platform Marketing

POS Integrations

Kumba provides POS integrations so that the entire flow is smooth for you and you can get into it with minimal effort.

Your customers’ orders can go directly to the kitchen and payments can be updated directly into your POS, maximizing efficiency conveniently.

 

Features and Benefits

How Kumba Helps?

Boost Sales by Upto 30%

  • Beautiful menu with images helps sell more

  • Recommendations and suggested pairings help upsell

Boost Operational Efficiency by Upto 20%

  • Instant ordering increases table turnover

  • Staff save time

  • Staff use extra time personalizing customer service

Know your customer

  • Track customers and their culinary habits

  • Connect with customers before, during, and after visits

  • Collect easy feedback

Amplify Your Reach

  • Collect customer information

  • Automate targeted engagement

  • Open up convenient online channels to order wherever customers find you

Improve Customer Experience

  • Speed matters. Great customer experience drives repeat customers

  • Customers can order, checkout and pay faster

  • Let your servers wait on customers, not the other way around

Digitize Your F&B Space

  • Immediately update information like your bio, menus, events, and offers

  • Promote your brand both online or offline

Cloud Based Data Management

  • Anywhere, on any device, anytime

  • No new equipment or software

  • Track sales, update prices and place orders wherever you are

  • Keep your data safe on the cloud

Multiple Segments

 

Kumba

Quick Links

Kumba is a (suite of business tools) one stop solution for F&B businesses that provides a complete online ordering and engagement solution for brands across channels.

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