Frequently asked questions (FAQs)

How long will it take to build my menu?


Currently, we set-up the initial menu within 2-3 days free of charge and we will provide full support for further modifications. Further, we are working on a feature which would allow you to upload/update your menu within minutes.




Do you provide custom stickers/standees?


Yes, once you sign up we provide custom designs with logos and themes. Currently, we deliver stickers/standees within 3 working days of getting necessary details. Or, we provide custom designs for you to get them printed.




How does POS integration work?


For the POS systems partnered with us, we provide end-to-end integration. What it means is the order placed by your customer directly goes as KOT to the kitchen, if you so wish. Data is continuously synced with your POS system. Reach out to our sales team to know more.




Will I need new hardware to use Kumba products?


No. Our platform and dashboard are easy-to-use and can be operated on any internet enabled device.




What is the pricing plan of Kumba?


We have a few very pocket friendly plans. Contact us with your requirements so that we can suggest a custom plan for you.




Can I upgrade plans to get more functionalities?


Yes. Just let us know about your requirements and we'll customise a plan for you depending on them.




How can I use my Kumba platform?


You can use your live Kumba website for pre-orders, catering and takeout. We provide separate QRs for dine-in orders and you can also take website and Instagram orders using our platform.




How much control do I have?


You have full control over online ordering. Kumba's dashboard allows you or your staff to easily manage all your content.




How does Kumba help me connect with my guests?


You have access to order history and the guest database. You can easily access this information to re-market and create personalized offers.